Submitting Your Own Design:

File format needed for printing :-

• We recommend saving as a .PDF. You may also send the file in the following formats: jpg, jpeg, tif, tiff, eps, or png. We prefer that you send .PDF with embedded or outlined fonts. .PDF's are easier to handle and will likely speed up your project turn-around.

Colour mode of file & file resolution?

• The customer should always start and finish their designs in CMYK color mode. If the customer sends us an RGB file, there is a chance that a color shift may occur and the customer may not be satisfied with the job.
• We only accept 300 dpi files.

What is bleed & bleed setup?

• Bleed is the area of artwork that is extended beyond the actual dimensions of the document. It is used to avoid strips of white paper showing on the edges of your print should the batch be misaligned when cut to size. Any objects in your artwork that touch the edges of the document require bleed, for instance a background color or image should spread to cover the entire bleed area as should any objects that creep in from the side of the page. Click here for bleed example pdf.
• Please keep all text at least 0.125" inside the cut-line.
• The bleed for Standard Products is 0.125".

Our Designing Team

We offer Two revisions on every designing purchase after that each revision will cost you $20

Shipping:

Your choice of preference, we ship through out Canada. Through standard courier its 4-5 business days for West Canada otherwise it 2-3 days.

More details would be available at the time of check out, it’s always recommended to check the detail of the shipping estimator of the courier before placing order.

Free Shipping does not guarantee delivery of timeline.

Can I cancel my order?

Order not yet processed may be cancelled by sending an email at support@tazprint.ca Include the order number to be cancelled along with your customer number.

Once order is processed we will not be able to cancel the order.

Payment Method:

Paypal, Visa, MasterCard, AMEX & It will reflect on customer’s statement under TAZ PRINT

What's your Satisfaction Guarantee?

• We have trained personnel at stores to help resolve customer and quality issues. In case of further grievances, the customer has following alternatives at his disposal:
• First, contact us by email at support@tazprint.ca with customer number/order number and let us know exactly what your issue is.
• Then, we’ll work with you to find a solution that you’ll be satisfied with, whether it means reprinting your order at no additional cost or store crediting your account, enabling you to place a new order.
• If a reprint or store credit doesn’t solve your problem, we’ll refund your money partial or full depending on order type, some order cannot be refunded. Some conditions may apply, and the full refund is at the discretion of Urgent Print

Canadian Taxes and Pricing

All prices displayed are exclusive of HST as marked.

Refund Policy & REPRINT POLICY:

 We are so confident in the product we provide that we also guarantee our quality of printing and materials are free from any defect or misprints. But of course, sometimes mistakes do happen. We will provide a free reprint. If your order does not resemble (within a reasonable limit) the print ready artwork supplied, we will re-do your order at no charge, provided that the original materials are returned within 30 days.